Legal
Last updated: 30 August 2026
We want you to be confident in Stratexecute. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — for both subscription plans and credit top-up packs.
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your purchase, or email us at support@stratexecute.com and we'll process it for you. For more detail on Paddle's handling of refunds, see Paddle's Refund Policy.
You can cancel a subscription at any time from your account or via Paddle's customer portal. Cancellation stops future renewals; you keep access until the end of your current billing period. Requesting a refund is separate from cancelling — cancelling alone does not refund the current period unless you also request a refund within the 30-day window.
Once a refund is issued, the associated plan or credits are withdrawn and your account returns to the free tier. Approved refunds are returned to your original payment method; timing depends on your bank or card issuer.